RAW Nordic Brown Double Wall Mug 25 cl by Aida

RAW Nordic Brown Double Wall Mug 25 cl by Aida

Regular Price: £14.95

Sale Price: £14.95
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Enjoy your favorite beverages in style with the RAW Nordic Brown Double Wall Mug.

Double-Wall Design: This innovative design ensures that your drinks stay warmer for longer while protecting your hands from heat. Perfect for serving hot coffee, tea, or your favorite warm beverages.
Rustic Stoneware: Crafted from high-quality stoneware, this mug features a unique, rustic finish that evokes the charm of 70s ceramic dinnerware. Each piece showcases an imperfectly perfect design, making every mug distinct.
Functional Dimensions: With a height of 10 cm, a width of 9 cm, and a depth of 9 cm, this 25 cl mug is the ideal size for a generous serving of your morning brew or an afternoon tea.
Designed by Christiane Schaumburg-Müller: This mug reflects the artistic vision of renowned designer Christiane Schaumburg-Müller, bringing a touch of elegance and nostalgia to your tableware collection.

Upgrade your beverage experience with the RAW Nordic Brown Double Wall Mug, where timeless design meets practical functionality!

Returns at a glance

You have 15 days from delivery to tell us you'd like to return something, then 14 days to send it back
Items must be unused, in original packaging and in a resalable condition
Return postage is paid by you, unless the item is faulty
Refunds are usually made within 3 working days of us receiving your return
Damaged or faulty? Email photos to info@northhome.uk as soon as possible
Made-to-order and personalised items can't be returned unless faulty (see our Made to Order Terms)

To start a return, email info@northhome.uk.

Returning an Item

Time limits

You have 15 days from the date of delivery to notify us that you'd like to return an item. Once we've authorised your return, you have a further 14 days to send it back.

Condition

Returned items must be:

unused
in their original packaging
with tags and labels intact
in a fully resalable condition

Return postage

Unless the item is faulty, return postage is the customer's responsibility.

Refunds

When you'll be refunded

Once we've received and checked your return, refunds are usually processed within 3 working days.

Delivery charges

Returning your whole order: we refund the item price plus the cheapest standard delivery cost you paid.
Returning part of an order: the original delivery cost is not refunded.
Free delivery orders: if a return takes your order below the free delivery threshold, the standard delivery fee (£4.95) is deducted from your refund.
Large, heavy or specialist courier deliveries: these delivery charges are non-refundable.

Faulty or Damaged Items

If your item arrives damaged or develops a fault, please let us know as soon as possible, ideally within 48 hours of delivery for anything damaged in transit, by emailing info@northhome.uk.

Please include:

photos of the product
photos of the packaging
your order number

We will review the issue and arrange a replacement, repair or refund where appropriate, including return postage where needed.

Your statutory rights under the Consumer Rights Act 2015 are not affected.

Made-to-Order and Personalised Items

These are made specifically for you and cannot be returned unless faulty. Please see our separate Made to Order and Special Order Terms & Conditions.

If a fault is found, we may repair or replace the item first before accepting a return or issuing a refund.

Trade and Commercial Use

Trade orders (B2B)

All orders placed through a trade account are final sales. Stock items may only be returned if you notify us within 15 days of delivery and we authorise the return in advance. You then have a further 14 days to send the item back.

Items must be unused, in their original packaging and in a fully resalable condition. A 20% restocking fee is deducted from all authorised trade returns. Return postage and original delivery charges are non-refundable unless the item is faulty.

Items made or sourced to order, including items sourced at your request, cannot be returned unless faulty. If you'd like to try a single item before placing a larger order, please contact us first and we will confirm the terms.

Commercial use

Our products are sold for private use unless bought through an approved trade account. If items are bought and used for:

photoshoots
set styling
influencer or promotional content
other commercial or professional purposes

a 25% restocking fee may apply to any return, and further deductions may be made if items show signs of use. If you need items for professional use, please contact us before buying so we can advise.

Questions

For more detail, please see our Terms & Conditions. If you have any questions about a return, email info@northhome.uk.

Thank you for supporting independent retail and shopping with North Home (INHEMSK Retail Ltd).

Delivery at a glance

Free UK delivery on orders over £65 (standard delivery is £4.95 below this)
Order before 11am, Monday to Friday, and we usually dispatch the same day
Sent by Royal Mail 48 Hour Tracked, please allow up to 4 working days
Need it sooner? Choose 24 Hour Tracked or Guaranteed Next Day by 1pm (£14.95) at checkout
Delivering outside the UK? Most items can be shipped internationally, with postage shown at checkout
Large, fragile or made-to-order items may have their own delivery charge or timescale, always shown before you pay

Delivery Costs

Free delivery

We offer free UK delivery on orders over £65. Below this, standard delivery is £4.95.

Large, heavy or fragile items

Some larger, heavier or fragile items need a specialist courier and carry a fixed delivery charge. If this applies, it will be clearly shown at checkout before payment.

Dispatch Times

Orders placed before 11am, Monday to Friday, are usually dispatched the same day.

Orders placed after 11am, at the weekend or on a Bank Holiday are dispatched on the next working day.

Delivery Options

Standard delivery

Most orders are sent using Royal Mail 48 Hour Tracked. Delivery is often quicker, but please allow up to 4 working days. During busy periods such as Bank Holidays and Christmas, delivery may take a little longer.

Royal Mail 24 Hour Tracked

Available at checkout for a small additional fee. Usually delivered the next working day after dispatch.

Royal Mail Guaranteed Next Day (by 1pm)

Available for £14.95. Guaranteed delivery by 1pm the next working day after dispatch.

If your order is urgent, contact us via web chat or email and we will do our best to help.

Furniture, Made-to-Order and Out of Stock Items

Larger furniture and fragile items

Standard delivery applies to in-stock items only. Larger furniture, fragile products and made-to-order pieces may have separate delivery arrangements or timescales, which are always stated on the product page.

Made-to-order and personalised items

These often need longer production and delivery times. The estimated timescale is shown on the product page.

If an item is unavailable

If an item becomes unavailable or doesn't meet our quality standards when we pack it, we will contact you promptly with your options:

a replacement item
an updated delivery estimate
or a full refund

Handmade Pieces

Many of our products are handmade or made in small batches, so colour, glaze, texture and finish can vary from the website images. This is part of their character and isn't a fault.

Would you like to see photos of the exact item in stock? Email info@northhome.uk and we will do our best to help.

International Delivery

Most items can be delivered internationally, with postage calculated at checkout.

If postage isn't available for your items or address, contact us via web chat or email with the items you'd like and your delivery address. We will send you a delivery quote and estimated timescale.

Questions

For full shipping terms, please see our Terms & Conditions. If you have any questions, email info@northhome.uk.

Thank you for supporting independent retail and shopping with North Home (INHEMSK Retail Ltd).

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Free UK Delivery over £65
Order by 11am for Same-Day Dispatch
Recycled and Reused Packaging
4.8 / 5 Google Reviews

Frequently Asked Questions

About North Home

North Home is an independent UK homeware and interiors store specialising in modern furniture, lighting, tableware, wall art, home accessories, and décor. Our collections are carefully curated to bring together design-led pieces with warmth, character, and everyday practicality, helping you build a home that feels both stylish and personal.

Why Shop With North Home

North Home offers a thoughtful alternative to generic high street homeware, with a curated collection of designer furniture, contemporary home décor, stylish lighting, tableware, and accessories. We focus on quality, individuality, and personal service, making it easier to shop for pieces that add interest, function, and lasting style to your home.

Delivery Information

In-stock items ordered before 11am, Monday to Friday, are usually dispatched the same day. Orders placed after 11am, at the weekend or on a Bank Holiday go out the next working day. We offer free UK delivery on orders over £65, with standard delivery at £4.95 below this. Some larger, heavier or more delicate items need a specialist courier and may carry a delivery charge, which is always shown at checkout. See our Shipping page for full details.

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RAW Nordic Brown Double Wall Mug 25 cl by Aida

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RAW Nordic Brown Double Wall Mug 25 cl by Aida