Postage/Shipping
Postage and Packaging
(Non-UK: please use the chat function to talk with us directly or email us some details and we'll get straight back to you)
All orders are dispatched from our high street shop in Leeds, ensuring quick processing and delivery.
- Dispatch Time: Orders are typically dispatched within 24 hours. Orders placed between 2pm on Friday and 2pm on Monday will be dispatched on Monday.
- Urgent Orders: If you need something a little quicker, drop us an email to info@northhome.uk and we'll do our utmost to get it to you.
- Delivery Method: We send all standard orders via 1st class with Royal Mail. While delivery is usually next day, please allow up to 3 days for delivery. During Bank Holidays or the Festive Season, delivery may take longer.
- Standard Orders: Standard orders include in-stock items and exclude larger furniture or personalized items.
- Out of Stock Items: If an item is not in stock or does not meet our quality standards during packing, we will promptly contact you with options and solutions.
- Handmade Items Disclaimer: Please note that most of our range consists of handmade and crafted items. Variations in form and colour from website images are expected. Contact us at shop@northhome.uk to request images of in-stock items whenever possible.
For any other queries or requests, please contact us at info@northhome.uk.
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