Postage/Shipping
Postage and Packaging
(Non-UK: please use the chat function to talk with us directly or email us some details and we'll get straight back to you)
All orders are dispatched from our high street shop in Leeds, ensuring quick processing and delivery via Royal Mail 48hour Tracked
- Dispatch Time: Order by 1pm for same-day dispatch. Orders placed between 1pm on Friday and 1pm on Monday will be dispatched on Monday.
- Urgent Orders: Order by 3pm and you could have it next day. We have added a £2.99 Express Option to have your order sent with Royal Mail 24 Hour Tracked. These are usually delivered next day but if you want to be absolutely sure, we can send via their Guaranteed by 1pm Next Day for just an extra £14.95. We're normally available on Webchat if you have a question or email us info@northhome.uk. We'll do what we can to get your item to you when you need it.
- Delivery Method: We send all standard orders via Royal Mail 48 Hour Tracked. While delivery is usually day after next, please allow up to 3 days for delivery. During Bank Holidays or the Festive Season, delivery may take longer.
- Standard Orders: Standard orders include in-stock items and exclude larger furniture or personalized items.
- Out of Stock Items: If an item is not in stock or does not meet our quality standards during packing, we will promptly contact you with options and solutions.
- Made to Order Items: these items have seperate delivery time scales
- Handmade Items Disclaimer: Please note that most of our range consists of handmade and crafted items. Variations in form and colour from website images are expected. Contact us at shop@northhome.uk to request images of in-stock items whenever possible.
For any other queries or requests, please contact us at info@northhome.uk.
Thank you for choosing to support independents!